Our team work to the highest standards in the sector and are all trained by the FBCA. Rest assured we will look after your loved ones with dignity and respect at all times throughout the process.
Some families have a religious service with hymns, some people have a civil service with poems and popular music while some would have no service at all. We are here to ensure you have the service that ‘you’ want. During your time in the chapel we will take care of the music for the service and ensure that the chapel is ready as requested.
Once the service is finished and the mourners have left the chapel the coffin will be taken into the crematory. The coffin is cremated exactly as it is received in the crematory and is always cremated separately. This will take place within a few hours.
The cremated remains (ashes) will be ready for collection the following day. The ashes can be collected by the Funeral Director or the applicant for cremation. Another member of the family can collect the ashes only with the written permission of the applicant.
The crematorium has an “open door” policy and we welcome families to inspect the chapel crematory either before a service or following the cremation. Please contact the office to arrange for a visit.
Following the cremation service, the crematorium will send details of our memorial choices to the applicant which you purchase directly from our website.